Privacy Policy
Privacy Policy
Last updated: February 24, 2026
This Privacy Policy describes the policies and procedures of Local Roofing Exteriors ("Company," "We," "Us," or "Our") on the collection, use, and disclosure of your information when you use our Service at https://localroofingandexteriors.com and tells you about your privacy rights and how the law protects you.
SMS / Text Message Communications
Opt-In: By providing your phone number and consenting to receive SMS messages from Local Roofing Exteriors, you agree to receive text messages from us, including service updates, estimates, appointment reminders, and promotional offers.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further SMS messages will be sent.
Help: For assistance, reply HELP to any SMS message or contact us at info@localroofingandexteriors.com or call 610-915-8551.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
No Third-Party Sharing: No mobile information (including SMS opt-in data and consent) will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data collected exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message Frequency: Message frequency may vary based on your interactions with us.
This SMS program is operated by Local Roofing Exteriors, 100 W Market St, West Chester, PA 19382. Website: https://localroofingandexteriors.com
1. Who We Are
Local Roofing Exteriors
100 W Market St, West Chester, PA 19382
Phone: 610-915-8551
Email: info@localroofingandexteriors.com
Website: https://localroofingandexteriors.com
2. Information We Collect
Personal Data
When you use our Service, we may ask you to provide personally identifiable information, including but not limited to:
- Name
- Email address
- Phone number
- Service address
Usage Data
Usage data is collected automatically when you use our website. This may include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or alert you when a cookie is being sent. We use:
- Essential Cookies — necessary for the website to function.
- Functionality Cookies — remember your preferences and settings.
- Analytics Cookies — help us understand how visitors interact with the site (used only with your consent where required by law).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Contact you about estimates, appointments, and service updates
- Send you SMS messages (with your consent — see Section above)
- Respond to your inquiries and manage your requests
- Send promotional communications about our services (you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., Google Places for location services), subject to confidentiality obligations.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to you.
- With Your Consent: For any other purpose with your explicit consent.
We do not share SMS opt-in data, consent records, or mobile phone numbers with any third parties for marketing or promotional purposes.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Generally:
- Customer contact and support data: up to 24 months after last interaction
- Website analytics data: up to 24 months from collection
6. Your Privacy Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Opt out of SMS messages by replying STOP
To exercise these rights, contact us at info@localroofingandexteriors.com.
7. Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Service is not directed to anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you believe your child has provided us with personal data, please contact us and we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Local Roofing Exteriors
100 W Market St, West Chester, PA 19382
Phone: 610-915-8551
Email: info@localroofingandexteriors.com
Website: https://localroofingandexteriors.com/privacy-policy/